Customer Service
Support queue, escalations, and client health.
Open Tickets
4
2 high priority
Escalated
1
ReviewStark Industries · 6d
Avg First Response
1.8h
-22minvs last week
CSAT (30d)
4.7
+0.2of 5.0 · 38 responses
Support Queue
| Ticket | Employer | Subject | Assignee | Age | Priority | Status |
|---|---|---|---|---|---|---|
| CS-4821 | Stark Industries | PAD agreement re-signature required | J. Park | 6d | High | Escalated |
| CS-4890 | Initech | NSF return — how to restore payroll? | A. Silva | 3h | High | Open |
| CS-4888 | Globex | Add second funding account | J. Park | 1d | Normal | Open |
| CS-4885 | Ryan's BBQ | Worker TD1 update not saving | Unassigned | 2d | Normal | Open |
| CS-4880 | Acme Corp | Question about T4 box 40 mapping | A. Silva | 4d | Low | Resolved |